Privacy Policy
1. General Provisions
This Privacy Policy outlines how our website collects, uses, stores, and shares information obtained from users. By using our platform, you acknowledge and agree to the terms set out in this policy. This document is compliant with the General Data Protection Regulation (GDPR) and adapted to the legal requirements of the United Arab Emirates (UAE). Our website respects the privacy rights of users and ensures data processing in accordance with applicable international and UAE data protection laws.
2. Information We Collect
We collect personal data provided directly by users and information automatically gathered through the use of our services. The data may include:
- Name, email address, and contact information
- Payment and transaction data when using top-up services
- IP address, device type, browser type, operating system
- Cookies and tracking technologies
- Usage logs and preferences
- To provide access to our services
- To process payments and complete transactions
- To respond to user requests and provide customer support
- To improve the functionality, security, and performance of the website
- To comply with legal obligations in the UAE and other applicable jurisdictions
- To send service-related notices, updates, and promotional content with user consent
- With service providers that assist in processing transactions or providing support services
- With legal authorities if required under UAE law or international legal obligations
- In case of business transfers or restructuring, provided that the recipient agrees to similar data protection obligations
- Right to access their data
- Right to correct or update inaccurate information
- Right to request data deletion, where legally permissible
- Right to restrict or object to processing under certain conditions
- Right to withdraw consent at any time
- Right to data portability, where applicable
Users provide this information voluntarily when registering, using services, or contacting the website.
3. How We Use Information
The data we collect is used for the following purposes:
4. Data Protection and Retention
We implement reasonable and industry-standard technical and organizational measures to protect user data from unauthorized access, misuse, loss, or disclosure. These include encryption, access restrictions, and secure data storage practices.
Personal data is retained only for as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required by law. When data is no longer needed, it is securely deleted or anonymized.
5. Data Sharing with Third Parties
We do not sell, rent, or trade user data. However, data may be shared with trusted third parties under the following conditions:
All third-party partners are required to maintain confidentiality and comply with GDPR and UAE data protection standards.
6. Use of Cookies
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. Cookies help us remember user preferences and login sessions. Detailed information on cookie usage is provided in our Cookie Policy.
7. User Rights
Users have the following rights regarding their personal data:
Requests related to these rights can be submitted through our website's contact form. We aim to respond to all valid requests within the timeframes defined by applicable law.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect upon publication on the website. Users are encouraged to review this policy periodically to stay informed of any updates.
9. User Consent
By using our website, users consent to the collection, processing, and storage of their data in accordance with this Privacy Policy. Continued use of the website after updates constitutes acceptance of the modified policy.
🏢 Tourist Internet
📍 Al Attar Business Center, Office 303, Al Karama, Dubai, UAE
📞 +971 4 406 3173